After-sales Service
After-sales Service Response
For the after-sales technical service, use and maintenance technical consultation after the system is put into operation, we guarantee that we will provide strong technical support and good service, and we guarantee that our designated support department will reply to the user’s questions within 24 hours (by telephone or fax) after receipt by telephone (fax) until the problem is solved. We will send a special person to the user’s location to solve the problem when necessary.
Service Capacity
We have engineering hardware and software support and service center in Zibo, China.
Technical Consulting and Maintenance Service Department: Customer Service Hotline: +86-13864344400
Service Capacity
1) The number of engineers who have undergone formal training: At present, we have 15 service engineers who have obtained our company’s qualifications for engineering and technical personnel and work license.
2) Time required to rush to the scene: within 48 hours after receiving the notice.
3) Have the ability to train operation and maintenance personnel on site.
Performance Warranty
The seller warrants the integrity of the system and that all equipment and components are brand new an in good condition.
The seller guarantees to replace any faulty or defective parts free of charge in case of any quality problems within the warranty period. If the user needs to replace the following: damaged parts, quick-wear parts, wear-out parts caused by improper use by the user, human factors, or lack of oil. The users have to pay to the seller for the above parts that need to be replaced. The seller warrants that the parts and equipment to be replaced should be brand new.
Please feel free to contact me
E-mail: info@mobile-crushing-plant.com
Address: Dongshou, Xicao Village, Boshan Regional Town, Zibo, Shandong Province, China
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